What is the distance of Cancun Bay All Inclusive Hotel from Cancun International Airport?
Cancun Bay All Inclusive Hotel is located 18 km from Cancun International Airport.
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Cancun Bay All Inclusive Hotel, Cancun
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Key details
About Resort
Blvd. Kukulcan Km. 3.5., Zona Hotelera, Cancun,
- Steps from Playa Las Perlas
Great
8.0
7.5
3.9
Cancun Bay All Inclusive Hotel offers various accommodations and amenities including a
Rooms & Amenities
Cancun Bay All Inclusive Hotel comprises 98 guest rooms, including
Dining Options
Dining options at Cancun Bay All Inclusive Hotel include
Leisure & Services
Leisure activities can be enjoyed at the
Location & Transportation
Located only
Must-do experiences
- Visit Tulum ruins for breathtaking coastal views and history.
- Try authentic cochinita pibil at El Fogón for a local flavor.
- Explore the art at Museo Maya de Cancún; it's a hidden treasure.
- Shop for unique crafts at Mercado 28; don't forget to haggle!
- Swim in the cenotes; Ik Kil is a stunning spot not too far away.
Select your room type
Cancun Bay All Inclusive Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Superior Ocean View2 persons31 sq. feet1 King-size bedAir conditioningBalconyroom details
- Standard Double Room2 persons31 sq. feet1 King-size bedAir conditioningBalconyroom details
- Junior Suite2 persons56 sq. feet2 King Size BedsAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
Cancun Bay All Inclusive Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Table tennis
- Yoga class
- Aerobics
Guest Parking
- Private parking is possible on site for free.
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
At Cancun Bay All Inclusive Hotel, dining is a delightful adventure that brings together the rich flavors of Italian, Mexican, and Tex-Mex cuisines. Whether enjoying a lavish buffet or dining at themed restaurants, guests can relish in a warm, family-friendly atmosphere that enhances every meal.
Location
Blvd. Kukulcan Km. 3.5., Zona Hotelera, Cancun,
Explore Cancun
Explore Cancun
Scenic Tower Cancun
12 minutes' walk
Panoramic views of Cancun from 110 meters high. Ideal for unforgettable photos and offers guided tours.
Museum of Popular Mexican Art
10 minutes' walk
A showcase of Mexico's vibrant culture through art. Features rotating exhibitions and free admission days.
Crococun Zoo
15 minutes' walk
An interactive zoo experience with local wildlife. Includes guided tours for an educational adventure.
Playa Langosta
25 minutes' walk
A beautiful beach perfect for sunbathing and swimming, known for its calm waters and family-friendly atmosphere.
Water Sports at Playa Langosta
25 minutes' walk
Thrilling options like jet skiing and paddleboarding. Rentals available on-site for a fun-filled day.
Relaxation at El Eden Ecological Reserve
8 minutes' walk
A serene escape featuring nature trails and lush greenery. Perfect for yoga sessions and unwinding in nature.
Las Hijas De La Tostada Cancun
4 minutes' walk
A local favorite known for fresh seafood tacos. Casual atmosphere with vegetarian options and vibrant decor.
Galeon Capitan Hook
14 minutes' walk
Unique dining experience on a pirate-themed ship. Offers delicious steak and seafood with nightly entertainment.
Captain Hook
10 minutes' walk
Dinner show featuring live entertainment and pirate antics. Family-friendly setting with a fun atmosphere.
Puerto Cancun Marina Town Center
25 minutes' walk
Shopping and entertainment hub with restaurants and cinemas. Seasonal events create a lively night scene.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs USD 0.1 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
88
Former name
Q BAY Suites
Reviews and Ratings
Feedback about Cancun Bay All Inclusive Hotel from previous guests about their experience.
Show moreShow less
Pros
Clean rooms
Friendly staff
Private beach
Good cocktails
Cons
Slow service
Poor WiFi
Unclean walls
Limited seating
Guest reviewsbased on 2493 reviews
Amelia from United States
Family with children
superior ocean view
5 nights in November 2025
|
Reviewed: February 15, 2026
6/10
perfect size nice staff pool size flat soft drink honest take
the staff were very approachable and nice. the pool is a perfect size if you vacation with kids. i found the pool very good for my children to play.
one of the reasons i booked was reviews. but here's my honest take. soft drinks were completely flat, that was a letdown. i found this upsetting.
0 Helpful
Ella from United Kingdom
Family with children
Standard Double Room
4 nights in November 2025
|
Reviewed: January 18, 2026
9.0/10
Wonderful Stay with Excellent Service!
daily activities fantastic team attentive service
I was charmed by the great activities available daily. The entertainment team was fantastic. Christian was an excellent waiter, and I greatly appreciated his attentive service. Fernando Cibernetico and Charlie Brown ensured my needs were met at all times. I recommend requesting them.
The music volume at the main pool was sometimes too loud.
Dining
9/10
The breakfast buffet provided a lot of choice. It suited everyone. The Italian restaurant was a cool, welcome place for relaxation out of the sun. The buffet restaurant offered a different theme each day. This added welcomed variety.
Location
8/10
The hotel location is a few minutes' drive from downtown. The airport is about thirty minutes away. This made travel easy. It is easy to get on boats and jet skis. Vision Oceanos dive shop is in the parking lot.
Rooms
9/10
The room was cleaned every day. This was amazing. It was equipped with coffee making facilities. A free safe was included. This allowed for secure storage. The bed was large and comfortable.
Service
10/10
The staff was friendly and helpful. They smiled often and were trustworthy. I was happy with the attention I received. Mariana coordinated the gender reveal event flawlessly. It was a perfect experience.
Facilities
9/10
The pools were wonderful and cleaned well. Plenty of sunbeds and umbrellas were available. There was no mad rush for them. Activities include morning stretches with yoga and pool games. Live music acts play most nights.
0 Helpful
|
lesley from canada
junior suite
5 nights in November 2025
|
Reviewed: December 26, 2025
9.3/10
a grateful stay
friendly staff attentive service helpful concierge
fernando and jordan provided excellent poolside service. marta, the concierge, helped us with dinner reservations and excursions. arturo, the doorman, ensured we had what we needed and all staff members were very friendly. i appreciated the extra attention given by the staff. i reminded me of they were really nice too ensure i had a great stay.
the beach was a bit shallow, limiting how far you could go into the water.
Location
9/10
the hotel features a beach, though it is somewhat shallow and sectioned off by nets. it's easy to book excursions directly from the hotel, streamlining travel plans and simplifying logistics. the hotel is also very clean.
Rooms
9/10
i stayed in a junior suite with comfortable beds and ample pillows. i found the hotel to be compact, so it was easy to find everything. the cleaning was perfect and top class.
Service
10/10
staff members were always making an effort to accommodate guests and consistently. the bartenders including jordan, marco, and osvaldo provided the best service. i found the staff to be friendly. this hotel offers a good value.
0 Helpful
|
Show more reviews
FAQs
About Cancun Bay All Inclusive Hotel
What are the check-in and check-out times at Cancun Bay All Inclusive Hotel?
Check-in is at 15:00 and check-out is by 12:00.
Which dining options are available at Cancun Bay All Inclusive Hotel?
The hotel features five restaurants serving Italian, Japanese, and Mexican cuisine, with vegetarian and vegan options available.
Are there any pools at Cancun Bay All Inclusive Hotel?
The hotel has an outdoor swimming pool and an indoor swimming pool.
Does Cancun Bay All Inclusive Hotel offer beach access?
Yes, the hotel provides direct access to a private beach area.
Is parking available at Cancun Bay All Inclusive Hotel?
Yes, free private parking is available on-site without reservation.
What room amenities can guests expect at Cancun Bay All Inclusive Hotel?
Rooms include air conditioning, a flat-screen TV, a minibar, a coffee machine, and a private balcony.
What recreational activities are available at Cancun Bay All Inclusive Hotel?
Guests can enjoy activities such as billiards, table tennis, and karaoke at the hotel.
What wellness services does Cancun Bay All Inclusive Hotel offer?
The hotel features a spa and wellness center offering massages, a hot tub, and fitness facilities.
What languages are spoken by the staff at Cancun Bay All Inclusive Hotel?
Staff at the hotel communicate in English and Spanish.
What nearby attractions can guests visit from Cancun Bay All Inclusive Hotel?
Nearby attractions include the Cancun Government Palace (4 km) and the Cancun Bus Station (5 km).
What is the location of Cancun Bay All Inclusive Hotel?
Cancun Bay All Inclusive Hotel is situated in Zona Hotelera, 4 km from the center of Cancun.
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