Cancun Bay All Inclusive Hotel Exterior photoCancun Bay All Inclusive Hotel Exterior photoCancun Bay All Inclusive Hotel Restaurant photo
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From204US$ /night
Check-in
26Apr2026Select date
Check-out
27Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Boulevard Kukulkan Km 3, Cancun, Mexico
-
Steps from Playa Las Perlas
Very good
7.9
7.5
/10
3.9
/5

Cancun Bay All Inclusive Hotel offers various accommodations and amenities including a beachfront pool and a restaurant serving international cuisine. This 4-star Cancun hotel features air-conditioned rooms with private balconies, all designed for a memorable vacation.

Rooms & Amenities

Cancun Bay All Inclusive Hotel comprises 98 guest rooms, including Standard Rooms, Junior Suites, and Master Suites, each with private balconies or terraces. Options include two separate bedrooms, one with a King-size bed and the other with two double beds, accommodating up to 8 guests. All rooms feature air conditioning, cable TV, minibars, and garden or sea views.

Dining Options

Dining options at Cancun Bay All Inclusive Hotel include El Faisán, a buffet-style restaurant, and La Trattoria, which specializes in Italian cuisine. Additionally, La Vista Sushi Zen offers sushi lovers a menu featuring the Cancún Bay Roll. The hotel also provides room service at an additional cost.

Leisure & Services

Leisure activities can be enjoyed at the beachfront pool, which includes a relaxation area and a hot tub. Guests can partake in various water sports, while the spa offers therapeutic massage services. Cancun Bay All Inclusive Hotel also features facilities for meetings and events, accommodating up to 210 people in its Maya Room.

Location & Transportation

Located only 4 km from the center of Cancun, guests have easy access to nightlife and attractions. Nearby transport options include the Fuente bus stop and the ADO bus station. Popular local landmarks include Playa Tortugas and Mercado 28 within 5 km.

Must-do experiences

  • Visit Tulum ruins for breathtaking coastal views and history.
  • Try authentic cochinita pibil at El Fogón for a local flavor.
  • Explore the art at Museo Maya de Cancún; it's a hidden treasure.
  • Shop for unique crafts at Mercado 28; don't forget to haggle!
  • Swim in the cenotes; Ik Kil is a stunning spot not too far away.
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Select your room type

Cancun Bay All Inclusive Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Ocean View
2 persons
335 sq. feet 
1 King-size bed
Shower
Coffee machine
Standard Double Room
2 persons
335 sq. feet 
1 King-size bed
Shower
Coffee machine
Junior Suite
2 persons
605 sq. feet 
2 King Size Beds
Shower
Coffee machine
Master Suite
2 persons
1035 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
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Facilities

Cancun Bay All Inclusive Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Table tennis
  • Yoga class
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Cancun Bay All Inclusive Hotel, dining is a delightful adventure that brings together the rich flavors of Italian, Mexican, and Tex-Mex cuisines. Whether enjoying a lavish buffet or dining at themed restaurants, guests can relish in a warm, family-friendly atmosphere that enhances every meal.
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo

Faisan

Italian, Mexican, Tex-Mex
Ambiance
Family friendly
Key Offerings
Dive into a vibrant buffet that offers delightful snacks and authentic dishes, ensuring every meal feels like a culinary celebration. The variety accommodates vegetarian, vegan, gluten-free, and dairy-free preferences.
Reservation
no
Open for breakfast, brunch, lunch, and dinner.

La piña Continental Breakfast

Continental breakfast
Ambiance
Key Offerings
Start the day with a delightful continental breakfast offering fresh pastries, fruits, and beverages, providing a perfect energy kick for adventures ahead.
Reservation
no
Monday to Sunday, 07:00 - 17:00.

La Vista Sushi Zen

Japanese, Sushi
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Indulge in a variety of sushi crafted by skilled chefs, offering delicacies that celebrate traditional Japanese flavors in a modern setting. It's an ideal spot for family dinners with a unique twist.
Reservation
no
Open for dinner.

BBQ

Tex-Mex, Grill/BBQ
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Savor the smoky delights of Tex-Mex BBQ in a cozy atmosphere that invites guests to enjoy classic grilled dishes during warm evening dinners.
Reservation
no
Open for dinner.

Tratoria

Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Experience an array of Italian specialties that bring together tradition and modern tastes, perfect for family gatherings or romantic dinners alike.
Reservation
no
Open for dinner.

Cancun Bay All Inclusive Hotel Location

Boulevard Kukulkan Km 3, Cancun, Mexico
Map view
Boulevard Kukulkan Km 3, Cancun, Mexico
Nearby
Marina Cha-Chi
200 ft
Beach
Playa Temptation
1000 ft
Linda Beach
1800 ft
Beach
The Ocean Spa Beach
1800 ft
Restaurants
Las Hijas De La Tostada
4600 ft
Boulevard Kukulcan,166 Hotel Zone
Las Hijas De La Tostada Cancun
1100 ft
km 3.5 Blvd. Kukulcan
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Scenic Tower Cancun
Scenic Tower Cancun
12 minutes' walk
Panoramic views of Cancun from 110 meters high. Ideal for unforgettable photos and offers guided tours.
Museum of Popular Mexican Art
10 minutes' walk
A showcase of Mexico's vibrant culture through art. Features rotating exhibitions and free admission days.
Crococun Zoo
15 minutes' walk
An interactive zoo experience with local wildlife. Includes guided tours for an educational adventure.
Playa Langosta
Playa Langosta
25 minutes' walk
A beautiful beach perfect for sunbathing and swimming, known for its calm waters and family-friendly atmosphere.
Water Sports at Playa Langosta
25 minutes' walk
Thrilling options like jet skiing and paddleboarding. Rentals available on-site for a fun-filled day.
Relaxation at El Eden Ecological Reserve
8 minutes' walk
A serene escape featuring nature trails and lush greenery. Perfect for yoga sessions and unwinding in nature.
Las Hijas De La Tostada Cancun
Las Hijas De La Tostada Cancun
4 minutes' walk
A local favorite known for fresh seafood tacos. Casual atmosphere with vegetarian options and vibrant decor.
Galeon Capitan Hook
14 minutes' walk
Unique dining experience on a pirate-themed ship. Offers delicious steak and seafood with nightly entertainment.
Captain Hook
10 minutes' walk
Dinner show featuring live entertainment and pirate antics. Family-friendly setting with a fun atmosphere.
Puerto Cancun Marina Town Center
Puerto Cancun Marina Town Center
25 minutes' walk
Shopping and entertainment hub with restaurants and cinemas. Seasonal events create a lively night scene.
Getting around
City Centre
Cancun9 min  ·  3.5 mi
Airports
Isla Mujeres (ISJ)30 min  ·  12.4 mi
Cancun (CUN)32 min  ·  12.9 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Cancun Bay All Inclusive guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
70
Former name
Q BAY Suites
Property is also known as
cancun bay all inclusive
bay resort cancun
cancun bay cancun
cancun bay all inclusive hotel
cancun bay resorts cancun

Reviews and Ratings

Feedback about Cancun Bay All Inclusive Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Cancun Bay All Inclusive Hotel is often praised for its beachfront location and family-friendly atmosphere. Guests appreciate the spacious accommodations, with some reporting stays in master suites featuring three bedrooms and bathrooms. The buffet receives positive feedback for its variety, while the sushi restaurant also stands out. Some visitors, however, have noted that the soft drinks can sometimes be flat. There are also two pools available, and tours are offered right in the hotel hall.
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Review score
Based on 2474 verified reviews
8.2/10
Great
80%
Recommend
Cleanliness
8.4/10
Comfort
8.4/10
Breakfast
7.0/10
Free Wi-Fi
7.1/10
Pros
Clean rooms
Friendly staff
Private beach
Good cocktails
Cons
Slow service
Poor WiFi
Unclean walls
Limited seating
Guest reviews
based on 2474 reviews
8.2/10
based on 2454 reviews
4.5/5
based on 2360 reviews
7.9/10
Amelia from United States
Family with children
superior ocean view
5 nights in November 2025
|
Reviewed:February 15, 2026
6/10
perfect sizenice staffpool sizeflat soft drinkhonest take
the staff were very approachable and nice. the pool is a perfect size if you vacation with kids. i found the pool very good for my children to play.
one of the reasons i booked was reviews. but here's my honest take. soft drinks were completely flat, that was a letdown. i found this upsetting.
0 Helpful
Ella from United Kingdom
Family with children
Standard Double Room
4 nights in November 2025
|
Reviewed:January 18, 2026
9.0/10

Wonderful Stay with Excellent Service!

daily activitiesfantastic teamattentive service
I was charmed by the great activities available daily. The entertainment team was fantastic. Christian was an excellent waiter, and I greatly appreciated his attentive service. Fernando Cibernetico and Charlie Brown ensured my needs were met at all times. I recommend requesting them.
The music volume at the main pool was sometimes too loud.
Dining
9/10
The breakfast buffet provided a lot of choice. It suited everyone. The Italian restaurant was a cool, welcome place for relaxation out of the sun. The buffet restaurant offered a different theme each day. This added welcomed variety.
Location
8/10
The hotel location is a few minutes' drive from downtown. The airport is about thirty minutes away. This made travel easy. It is easy to get on boats and jet skis. Vision Oceanos dive shop is in the parking lot.
Rooms
9/10
The room was cleaned every day. This was amazing. It was equipped with coffee making facilities. A free safe was included. This allowed for secure storage. The bed was large and comfortable.
Service
10/10
The staff was friendly and helpful. They smiled often and were trustworthy. I was happy with the attention I received. Mariana coordinated the gender reveal event flawlessly. It was a perfect experience.
Facilities
9/10
The pools were wonderful and cleaned well. Plenty of sunbeds and umbrellas were available. There was no mad rush for them. Activities include morning stretches with yoga and pool games. Live music acts play most nights.
0 Helpful
|
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lesley from canada
junior suite
5 nights in November 2025
|
Reviewed:December 26, 2025
9.3/10

a grateful stay

friendly staffattentive servicehelpful concierge
fernando and jordan provided excellent poolside service. marta, the concierge, helped us with dinner reservations and excursions. arturo, the doorman, ensured we had what we needed and all staff members were very friendly. i appreciated the extra attention given by the staff. i was like they were really good too ensure i had a great stay.
the beach was a bit shallow, limiting how far you could go into the water.
Location
9/10
the hotel features a beach, though it is somewhat shallow and sectioned off by nets. it's easy to book excursions directly from the hotel, streamlining travel plans and simplifying logistics. the hotel is also very clean.
Rooms
9/10
i stayed in a junior suite with comfortable beds and ample pillows. i found the hotel to be compact, so it was easy to find everything. the cleaning was perfect and top class.
Service
10/10
staff members were always making an effort to accommodate guests and consistently. the bartenders including jordan, marco, and osvaldo provided the best service. i found the staff to be friendly. this hotel offers a good value.
0 Helpful
|
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FAQs
About Cancun Bay All Inclusive Hotel
What is the distance of Cancun Bay All Inclusive Hotel from Cancun International Airport?
Cancun Bay All Inclusive Hotel is located 18 km from Cancun International Airport.
What are the check-in and check-out times at Cancun Bay All Inclusive Hotel?
Check-in is at 15:00 and check-out is by 12:00.
Which dining options are available at Cancun Bay All Inclusive Hotel?
The hotel features five restaurants serving Italian, Japanese, and Mexican cuisine, with vegetarian and vegan options available.
Are there any pools at Cancun Bay All Inclusive Hotel?
The hotel has an outdoor swimming pool and an indoor swimming pool.
Does Cancun Bay All Inclusive Hotel offer beach access?
Yes, the hotel provides direct access to a private beach area.
Is parking available at Cancun Bay All Inclusive Hotel?
Yes, free private parking is available on-site without reservation.
What room amenities can guests expect at Cancun Bay All Inclusive Hotel?
Rooms include air conditioning, a flat-screen TV, a minibar, a coffee machine, and a private balcony.
What recreational activities are available at Cancun Bay All Inclusive Hotel?
Guests can enjoy activities such as billiards, table tennis, and karaoke at the hotel.
What wellness services does Cancun Bay All Inclusive Hotel offer?
The hotel features a spa and wellness center offering massages, a hot tub, and fitness facilities.
What languages are spoken by the staff at Cancun Bay All Inclusive Hotel?
Staff at the hotel communicate in English and Spanish.
What nearby attractions can guests visit from Cancun Bay All Inclusive Hotel?
Nearby attractions include the Cancun Government Palace (4 km) and the Cancun Bus Station (5 km).
What is the location of Cancun Bay All Inclusive Hotel?
Cancun Bay All Inclusive Hotel is situated in Zona Hotelera, 4 km from the center of Cancun.

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