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From231US$ /night
Check-in
07Dec2025Select date
Check-out
08Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Boulevard Kukulkan Km 3, Cancun, Mexico
-
Steps from Playa Las Perlas
Perfect
7.9
7.5
/10
4.4
/5

Cancun Bay All Inclusive Hotel offers various accommodations and amenities including a beachfront pool and a restaurant serving international cuisine. This 4-star Cancun hotel features air-conditioned rooms with private balconies, all designed for a memorable vacation.

Rooms & Amenities

Cancun Bay All Inclusive Hotel comprises 98 guest rooms, including Standard Rooms, Junior Suites, and Master Suites, each with private balconies or terraces. Options include two separate bedrooms, one with a King-size bed and the other with two double beds, accommodating up to 8 guests. All rooms feature air conditioning, cable TV, minibars, and garden or sea views.

Dining Options

Dining options at Cancun Bay All Inclusive Hotel include El Faisán, a buffet-style restaurant, and La Trattoria, which specializes in Italian cuisine. Additionally, La Vista Sushi Zen offers sushi lovers a menu featuring the Cancún Bay Roll. The hotel also provides room service at an additional cost.

Leisure & Services

Leisure activities can be enjoyed at the beachfront pool, which includes a relaxation area and a hot tub. Guests can partake in various water sports, while the spa offers therapeutic massage services. Cancun Bay All Inclusive Hotel also features facilities for meetings and events, accommodating up to 210 people in its Maya Room.

Location & Transportation

Located only 3.5 km from the center of Cancun, guests have easy access to nightlife and attractions. Nearby transport options include the Fuente bus stop and the ADO bus station. Popular local landmarks include Playa Tortugas and Mercado 28 within 4.5 km.

Must-do experiences

  • Visit Tulum ruins for breathtaking coastal views and history.
  • Try authentic cochinita pibil at El Fogón for a local flavor.
  • Explore the art at Museo Maya de Cancún; it's a hidden treasure.
  • Shop for unique crafts at Mercado 28; don't forget to haggle!
  • Swim in the cenotes; Ik Kil is a stunning spot not too far away.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Ocean View
2 persons
31 m² 
1 King-size bed
Ocean view
Shower
Coffee machine
Standard Double Room
2 persons
31 m² 
1 King-size bed
Shower
Coffee machine
Junior Suite
2 persons
56 m² 
2 King Size Beds
Shower
Coffee machine
Master Suite
2 persons
96 m² 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
Show all rooms
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Table tennis
  • Yoga class
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At Cancun Bay All Inclusive Hotel, dining is a delightful adventure that brings together the rich flavors of Italian, Mexican, and Tex-Mex cuisines. Whether enjoying a lavish buffet or dining at themed restaurants, guests can relish in a warm, family-friendly atmosphere that enhances every meal.
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo

Faisan

Italian, Mexican, Tex-Mex
Ambiance
Family friendly
Key Offerings
Dive into a vibrant buffet that offers delightful snacks and authentic dishes, ensuring every meal feels like a culinary celebration. The variety accommodates vegetarian, vegan, gluten-free, and dairy-free preferences.
Reservation
no
Open for breakfast, brunch, lunch, and dinner.

La piña Continental Breakfast

Continental breakfast
Ambiance
Key Offerings
Start the day with a delightful continental breakfast offering fresh pastries, fruits, and beverages, providing a perfect energy kick for adventures ahead.
Reservation
no
Monday to Sunday, 07:00 - 17:00.

La Vista Sushi Zen

Japanese, Sushi
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Indulge in a variety of sushi crafted by skilled chefs, offering delicacies that celebrate traditional Japanese flavors in a modern setting. It's an ideal spot for family dinners with a unique twist.
Reservation
no
Open for dinner.

BBQ

Tex-Mex, Grill/BBQ
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Savor the smoky delights of Tex-Mex BBQ in a cozy atmosphere that invites guests to enjoy classic grilled dishes during warm evening dinners.
Reservation
no
Open for dinner.

Tratoria

Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Experience an array of Italian specialties that bring together tradition and modern tastes, perfect for family gatherings or romantic dinners alike.
Reservation
no
Open for dinner.

Location

Boulevard Kukulkan Km 3, Cancun, Mexico
Map view
Boulevard Kukulkan Km 3, Cancun, Mexico
Nearby
Marina Cha-Chi
40 m
Beach
Playa Temptation
280 m
Linda Beach
540 m
Beach
The Ocean Spa Beach
540 m
Restaurants
Las Hijas De La Tostada
1.4 km
Boulevard Kukulcan,166 Hotel Zone
Las Hijas De La Tostada Cancun
310 m
km 3.5 Blvd. Kukulcan
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Scenic Tower Cancun
Scenic Tower Cancun
12 minutes' walk
Panoramic views of Cancun from 110 meters high. Ideal for unforgettable photos and offers guided tours.
Museum of Popular Mexican Art
10 minutes' walk
A showcase of Mexico's vibrant culture through art. Features rotating exhibitions and free admission days.
Crococun Zoo
15 minutes' walk
An interactive zoo experience with local wildlife. Includes guided tours for an educational adventure.
Playa Langosta
Playa Langosta
25 minutes' walk
A beautiful beach perfect for sunbathing and swimming, known for its calm waters and family-friendly atmosphere.
Water Sports at Playa Langosta
25 minutes' walk
Thrilling options like jet skiing and paddleboarding. Rentals available on-site for a fun-filled day.
Relaxation at El Eden Ecological Reserve
8 minutes' walk
A serene escape featuring nature trails and lush greenery. Perfect for yoga sessions and unwinding in nature.
Las Hijas De La Tostada Cancun
Las Hijas De La Tostada Cancun
4 minutes' walk
A local favorite known for fresh seafood tacos. Casual atmosphere with vegetarian options and vibrant decor.
Galeon Capitan Hook
14 minutes' walk
Unique dining experience on a pirate-themed ship. Offers delicious steak and seafood with nightly entertainment.
Captain Hook
10 minutes' walk
Dinner show featuring live entertainment and pirate antics. Family-friendly setting with a fun atmosphere.
Puerto Cancun Marina Town Center
Puerto Cancun Marina Town Center
25 minutes' walk
Shopping and entertainment hub with restaurants and cinemas. Seasonal events create a lively night scene.
Getting around
City Centre
Cancun9 min  ·  5.6 km
Airports
Isla Mujeres (ISJ)31 min  ·  20.1 km
Cancun (CUN)32 min  ·  20.8 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4.5/5 based on 2454 reviews
7.9
7.9/10 based on 2343 reviews
#28 of 273 hotels in Cancun based on Tripadvisor
Liam
United Kingdom, February  2025
7.6/10

Our stay at the resort was quite an experience. The staff was incredibly friendly and made us feel welcomed from the start, thanks to people like Josue and Yarely who really brightened our days. The cleanliness of the hotel was impressive, but the food left us wanting more variety and flavor. Even though it's located right by the beach, the loud environment could be a downside if you're looking for peace and quiet. Overall, I think it offers great value for a family vacation, but there are some areas that could use improvement.

Rooms
7.0
The rooms were comfortable and clean, though they could feel a bit cramped for more than two adults. We had no major complaints but hoped for a little more spaciousness.
Service
10.0
The service was top-notch! Every staff member we encountered was attentive and eager to help. Eduardo and Raul stood out for their exceptional service.
Location
8.0
It's right on the beach which was a huge plus. However, the beach area seemed a bit limited, making it hard to find a quiet spot to relax away from noise.
Dining
5.0
The dining options were a letdown. While the tacos on Thursdays were delicious, the overall menu lacked variety and the buffet didn't quite meet expectations.
Facilities
8.0
The resort had several great facilities, including a well-maintained pool and the option for room service, which we appreciated after long days.
Edward
United Kingdom, October  2024
7.4/10

My stay at the resort was a mixed bag. While the staff were genuinely wonderful and accommodating, the building noise was a significant drawback that hindered relaxation. The food was acceptable, but the dining options became repetitive. However, the clean and comfortable rooms added a positive touch to my experience, making it bearable despite the inconveniences.

Rooms
8.0
The rooms were clean and comfortable, providing a nice space to unwind after a long day.
Service
9.0
The staff were incredibly friendly and attentive, always doing their best to accommodate guests, even under pressure.
Location
8.0
The hotel is conveniently situated near the bustling markets and party scenes, making it easy to explore the area.
Dining
7.0
Dining options were a bit repetitive, but I really enjoyed the sushi at the snack bar, and the quality of the food was generally acceptable.
Facilities
5.0
Unfortunately, many facilities were under renovation, which detracted from the overall experience. The pool bar was closed, and there was constant noise from the construction.
Denise
United Kingdom, October  2024
6.6/10

I had a mixed experience at this resort. The staff members were friendly and the rooms were clean and spacious, but I faced some issues with the dining and service. The dining options felt repetitive, and the lack of hot water in the shower was disappointing. Overall, while it was budget-friendly, there are aspects that could be improved.

Rooms
7.0
The room was clean and spacious, facing the pool and beach. However, the shower frequently alternated between cold and lukewarm water, which was quite frustrating.
Service
5.0
While some staff members were friendly and helpful, there were times when the service felt lacking, especially regarding housekeeping, which only came after 4 PM.
Location
8.0
The location is great, nestled in the hotel district with beach access, making it convenient for guests.
Dining
5.0
Dining options were limited, with the same menu for breakfast and dinner every day. The food didn't cater well to diverse tastes, which was a letdown.
Facilities
6.0
The pool area was nice and clean, but it closed early. It would have been great to have more entertainment options available at night.
Nicholas
United Kingdom, September  2024
8.6/10

I had a fantastic time at this hotel! The atmosphere was peaceful and just what I needed for a relaxing getaway. The beach was lovely, and I really enjoyed the clear water and soft sand. The staff made my stay even better with their attentiveness and warm hospitality. However, I felt that the dining options could have been a bit more varied. Overall, great value for the experience!

Rooms
9.0
The room I stayed in was spacious and colorful, providing a perfect view of the pool and bar area.
Service
10.0
The service was exceptional, with attentive staff members always ready to assist, especially in the dining area.
Location
9.0
The location was ideal, situated close to the beach and just a short distance from both downtown and busy shopping areas.
Dining
7.0
The dining experience was enjoyable, though a bit limited in variety. However, the themed nights added a nice touch.
Facilities
8.0
The facilities were well-maintained, with daily cleaning keeping everything looking fresh and inviting.
Eva
United Kingdom, September  2024
7.4/10

My stay at the hotel offered a beautiful beachside experience with a truly friendly staff. The pools were well-maintained, but the dining options could use improvement, especially at breakfast. The room was spacious with a fantastic sea view, making the stay enjoyable overall, although the noise level was a bit high.

Rooms
8.0
The room was spacious and clean, featuring an amazing sea view. However, the shower had some issues fluctuating between hot and cold water.
Service
9.0
The staff was incredibly friendly and always willing to help. They made the experience feel warm and welcoming.
Location
7.0
Situated right on the beach, the location was perfect for spending the day relaxing. However, it felt a bit isolated from other attractions.
Dining
5.0
Dining options were limited, and while I appreciated the buffet, many meals lacked flavor and variety.
Facilities
8.0
The pool area was great and well-kept, providing a relaxing environment, but the noise permeated from the surrounding areas.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
At the hotel Cancun Bay All Inclusive guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
70
Former name
Q BAY Suites
FAQs
About Cancun Bay All Inclusive Hotel
What is the distance of Cancun Bay All Inclusive Hotel from Cancun International Airport?
Cancun Bay All Inclusive Hotel is located 18 km from Cancun International Airport.
What are the check-in and check-out times at Cancun Bay All Inclusive Hotel?
Check-in is at 15:00 and check-out is by 12:00.
Which dining options are available at Cancun Bay All Inclusive Hotel?
The hotel features five restaurants serving Italian, Japanese, and Mexican cuisine, with vegetarian and vegan options available.
Are there any pools at Cancun Bay All Inclusive Hotel?
The hotel has an outdoor swimming pool and an indoor swimming pool.
Does Cancun Bay All Inclusive Hotel offer beach access?
Yes, the hotel provides direct access to a private beach area.
Is parking available at Cancun Bay All Inclusive Hotel?
Yes, free private parking is available on-site without reservation.
What room amenities can guests expect at Cancun Bay All Inclusive Hotel?
Rooms include air conditioning, a flat-screen TV, a minibar, a coffee machine, and a private balcony.
What recreational activities are available at Cancun Bay All Inclusive Hotel?
Guests can enjoy activities such as billiards, table tennis, and karaoke at the hotel.
What wellness services does Cancun Bay All Inclusive Hotel offer?
The hotel features a spa and wellness center offering massages, a hot tub, and fitness facilities.
What languages are spoken by the staff at Cancun Bay All Inclusive Hotel?
Staff at the hotel communicate in English and Spanish.
What nearby attractions can guests visit from Cancun Bay All Inclusive Hotel?
Nearby attractions include the Cancun Government Palace (4 km) and the Cancun Bus Station (5 km).
What is the location of Cancun Bay All Inclusive Hotel?
Cancun Bay All Inclusive Hotel is situated in Zona Hotelera, 4 km from the center of Cancun.

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